Goodbye Adobe Sign: A Professional’s Guide to SharePoint eSignature!


In today’s digital-first world, professionals across industries are constantly seeking streamlined solutions for document management and workflow efficiency. Traditional eSignature platforms like Adobe Sign and DocuSign have dominated the market for years, offering robust features but often accompanied by complex pricing structures and cumbersome administrative processes. However, there’s a shift underway towards more integrated and user-friendly solutions. Enter SharePoint eSignature, a powerful feature within Microsoft’s expansive suite, designed to simplify the eSigning process while leveraging the familiar environment of SharePoint. This guide explores why SharePoint eSignature is becoming the preferred choice for businesses looking to enhance their digital operations without the traditional hassles. Whether you’re an IT administrator, a project manager, or a professional handling sensitive documents, understanding how to set up and utilize SharePoint eSignature could revolutionize your approach to document management.

Why SharePoint eSignature?

The introduction of SharePoint eSignature marks a significant evolution in the realm of document management, particularly for professionals dissatisfied with the limitations of traditional eSignature platforms. Here are several compelling reasons why SharePoint eSignature stands out as a superior choice:

1. Seamless Integration with Microsoft Products

SharePoint eSignature is not just an add-on but a fully integrated part of the Microsoft ecosystem. For organizations already utilizing Microsoft 365, this integration means that eSignatures can be managed and tracked within the same platforms where documents are created, stored, and shared. This seamless integration reduces the learning curve and eliminates the need to juggle multiple tools, thereby enhancing productivity and efficiency.

2. Cost Efficiency

Unlike other eSignature solutions that often require expensive subscriptions or per-user fees, SharePoint eSignature offers a more straightforward, transaction-based pricing model. This approach is particularly cost-effective for businesses of all sizes, as it allows them to pay per signature request rather than committing to hefty, sometimes underutilized, licensing agreements.

3. Simplified User Experience

SharePoint eSignature simplifies the process of requesting and managing signatures. Users can send documents for signing directly from their SharePoint document library, which is already a central part of their daily workflow. This ease of use extends to the creation of signature requests, where users can add up to 50 fillable fields per document, ensuring comprehensive and customized data collection.

4. Enhanced Security and Compliance

Given the sensitive nature of signed documents, security is paramount. SharePoint eSignature benefits from Microsoft’s robust security framework, ensuring that all transactions are protected by industry-leading security measures. Additionally, being part of the Microsoft infrastructure allows it to comply seamlessly with global and industry-specific compliance standards, providing peace of mind for organizations concerned with legal and regulatory requirements.

5. Flexibility for Internal and External Use

One of the standout features of SharePoint eSignature is its flexibility in handling both internal and external signing processes. Whether sending documents to internal team members or external partners, users can manage all their eSignature needs within a single platform. This flexibility is enhanced by support for up to ten recipients per signature request, making it suitable for complex workflows involving multiple stakeholders.

By addressing the common pain points associated with traditional eSignature services, SharePoint eSignature offers a compelling alternative that is both powerful and user-friendly, making it an ideal solution for today’s digital workplaces. Whether you’re looking to streamline contract approvals, ensure compliance in document workflows, or simply improve your organizational efficiency, SharePoint eSignature is a tool worth considering.

SharePoint eSignature Setup Video

Full video process to follow along to.

Setting Up SharePoint eSignature

Implementing SharePoint eSignature is a straightforward process that can significantly streamline your document signing workflow. Here’s a step-by-step guide on how to set it up, ensuring you maximize the capabilities of Microsoft Syntex and SharePoint for eSignature processes:

Step 1: Access the Microsoft Admin Center

Begin by logging into your Microsoft Admin Center with administrative credentials. This is where you will manage most of the setup processes for SharePoint eSignature. It’s essential to have SharePoint admin or Global admin rights to access the necessary settings.

Microsoft 365 admin center
Microsoft 365 Admin Center

Step 2: Enable Microsoft Syntex

Navigate to the section labeled “Setup” in the Admin Center and look for the option related to “Content AI with Microsoft Syntex.” Microsoft Syntex is the underlying service that powers eSignature capabilities, integrating advanced AI with document management for a more streamlined experience.

Use content AI with Microsoft Syntex

Step 3: Configure Billing and Subscription Settings

Select the “Setup Billing” option within the Syntex menu. Here, you will link your Azure subscription, select the appropriate resource group and region, and agree to the billing terms. This step is crucial as it associates your SharePoint eSignature usage with a specific Azure billing account, allowing for transaction-based payment terms.

Azure Billing

Step 4: Activate Syntex eSignature Services

After setting up the billing, go back to manage your Microsoft Syntex Services. Scroll down until you find the “Syntex E-Signature” service. Toggle it on to activate the service across your SharePoint sites. By default, this service is enabled for all sites using the modern SharePoint layout, but you can scope it down to specific sites if necessary by choosing the “Select Sites” option.

Turn On SharePoint eSignature in the Microsoft 365 admin portal.
Turn On SharePoint eSignature

Step 5: Configure SharePoint and Azure B2B Settings

To utilize eSignature with external parties, ensure that your Azure B2B collaboration settings are enabled. This requires a slight detour to the Azure portal to configure these settings, which involve enabling guest access and configuring sharing capabilities in SharePoint. Additionally, check your SharePoint external sharing settings to align with your organization’s security and compliance standards.

Enable Azure B2B Settings in SharePoint
SharePoint Online Sharing Settings

Step 6: Test the Configuration

Once all settings are configured, it’s advisable to test the setup by creating a dummy PDF document in Microsoft Word, storing it in a SharePoint document library, and attempting to send it for signature. This test will help you verify that all components are working correctly and that you can effectively send out signature requests.

By following these steps, you can ensure that your SharePoint eSignature setup is not only correct but optimized for ease of use and efficiency. This setup not only empowers users to handle eSignatures within a familiar environment but also leverages the full potential of Microsoft’s cloud capabilities to enhance document management processes.

Creating and Sending Documents for eSignature

Once SharePoint eSignature is set up, the next crucial steps involve creating documents that need signatures and sending them out efficiently. This section covers the end-to-end process of preparing and distributing documents for e-signature, highlighting the straightforward and user-friendly nature of SharePoint eSignature.

Step 1: Create Your Document

Begin by creating the document that needs to be signed. This can be done in Microsoft Word, one of the most commonly used tools for document creation within the Microsoft ecosystem. After drafting your document, export it as a PDF directly from Word. This PDF will be the format you use for eSignature requests, as it is secure and widely accepted for formal documentation.

Step 2: Upload to SharePoint

Once your PDF is ready, upload it to a SharePoint document library. Ensure that this library is properly configured to use the Syntex eSignature capabilities you set up earlier. This location will serve as the central repository for both the unsigned and signed versions of your documents, facilitating easy access and management.

Upload Files to SharePoint Online
Upload Files to SharePoint Online

Step 3: Send for eSignature

With your PDF stored in SharePoint, initiate the eSignature process by selecting the document and choosing the ‘Request Signature’ option. SharePoint eSignature allows you to add up to 50 fillable fields per document, such as date, name, initials, and more. These fields can be assigned to up to ten recipients, each of whom can be designated specific fields to fill out, ensuring that all necessary information is captured efficiently.

  • Internal Recipients: If the recipients are within your organization, they can easily access and sign the document through their existing Microsoft credentials.
  • External Recipients: For external signees, ensure that SharePoint’s external sharing settings are configured to allow access. SharePoint eSignature integrates smoothly with Azure B2B collaboration, making it possible to include external parties securely.
Specify the signature fields in the PDF
Specify Signature Fields

Step 4: Monitor and Manage Responses

After sending out the document, you can monitor the status of each signature request directly from SharePoint. The platform provides real-time updates on who has signed the document and who hasn’t, and you can send reminders if necessary. Once all required parties have signed the document, SharePoint will automatically update the document status to ‘Completed’, and all participants will receive a notification that the document is ready for download.

Email Notification Requesting eSignature
Email Notification Requesting eSignature

Step 5: Finalize and Archive the Document

Once signed, the document is automatically stored back in the same SharePoint library, alongside the original unsigned version. This helps in maintaining a clean and organized record of all transactions. The signed document will have an added timestamp in the title, providing a clear differentiation from the unsigned version.

By following these steps, professionals can leverage SharePoint eSignature to handle their document signing needs more efficiently than ever. This process not only saves time and resources but also enhances security and compliance, making it an ideal solution for modern businesses looking to improve their document management systems.

Managing and Troubleshooting Common Issues

Even with a robust system like SharePoint eSignature, you may encounter some challenges or need to troubleshoot issues that arise during setup or operation. Here are some common issues and tips on how to effectively manage and troubleshoot them:

Configuration Delays

  • Issue: Changes in Microsoft services, including SharePoint eSignature, might not take effect immediately due to propagation delays across Microsoft’s global network.
  • Solution: Always allow some time for changes to propagate. If you’ve made a significant change, such as enabling a service for the first time, it may take up to a day for the service to be fully operational. A good rule of thumb is to wait about 20 minutes to an hour before testing major changes.

External Sharing Settings

  • Issue: Problems often arise when trying to request signatures from external users, due to improper configuration of SharePoint’s external sharing settings or Azure B2B settings.
  • Solution: Regularly review and adjust your SharePoint and Azure settings to ensure that they align with your current business needs and security policies. Use PowerShell scripts to check and modify Azure B2B settings if necessary.

Permission Issues

  • Issue: Users may report that they cannot access documents for signing or see signature requests.
  • Solution: Verify that all users have the appropriate permissions within SharePoint to view or edit the documents. Adjust access levels and permissions as needed to ensure smooth operation.

Signature Fields Not Displaying Correctly

  • Issue: Occasionally, signature fields may not appear correctly on the document, or errors may occur during the signing process.
  • Solution: Double-check the document setup in Microsoft Word before exporting to PDF. Ensure that all fields are correctly tagged and positioned. If problems persist, recreate the document or adjust the fillable fields in SharePoint.

By proactively managing these common issues, you can maintain a smooth and efficient eSignature process within your organization.


SharePoint eSignature offers a modern solution to digital document signing. In turn eliminating many of the complexities and costs associated with traditional eSignature services like Adobe Sign and DocuSign. With its deep integration into the Microsoft ecosystem, straightforward setup, and user-friendly operation. SharePoint eSignature empowers professionals to streamline their document workflows, enhance collaboration, and maintain compliance with ease.

As businesses continue to navigate the challenges of digital transformation, adopting tools like SharePoint eSignature can significantly aid in simplifying processes and improving efficiency. Whether you’re an IT administrator tasked with implementing digital solutions or a project manager looking to improve document handling. SharePoint eSignature provides a powerful tool to meet your needs.

For organizations looking to make the leap to a more integrated and efficient eSignature solution, SharePoint eSignature stands out as a prime candidate. Embrace the capabilities of Microsoft’s technology and see how it can transform your document management strategy for the better.